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Return and refund policy

Overview

Every effort is made to ensure that orders are filled correctly. If however you do not receive exactly what you ordered, we will gladly rectify the problem or provide a full refund.

If you have any questions or concerns regarding our returns policy, please contact sales@jakkalsvlei.co.za

Refunds

Refunds will only be provided if you do not recieve exactly what you have ordered.

Exchanges

No exchanges will be provided fro goods correctly shipped.

Shipping returns

Returns will only be processed if incorrectly shipped by us. We will gladly rectify the problem or provide a full refund. 

Need help?

Contact us at sales@jakkalsvlei.co.za for questions related to refunds and returns.